01
Route calls without the runaround.
Send calls to the right person, group or fallback path so patients spend less time being transferred around.
Main numberReception
→TransferClinical team
VoIP calling, built around patient care
Every call, exactly where it belongs.
MediCall gives medical offices one calm, modern softphone for answering, routing and managing calls across the whole care team — at the desk, in a room or on the move.
✓ Browser, desktop & mobile
✓ Fast call routing
✓ Built for care teams
TODAY
Calls
⌕ Search calls or contacts
INCOMING CALL
JP
Jordan P.
Mobile · Patient line
00:24
↳ Routed from Main clinic line
Smart routingFront desk → Care team
Missed call capturedReady for follow-up
Designed for the way healthcare teams actually work
+ Clinics
Rx Pharmacies
◒ Dental practices
↗ Physiotherapy
BUILT FOR HEALTHCARE
One phone system. Four busy worlds.
Keep your communication simple while giving each team the calling flow that fits their day.
CLINICS
A calmer front desk, from first ring to handoff.
Route incoming calls by team or extension, transfer without losing context and keep the whole office reachable from one familiar workspace.
Call queuesWarm transfersAfter-hours routing
☎Main line
FDFront desk
RNCare team
VMVoicemail
LESS PHONE FRICTION
Everything your team needs to answer well.
02
Work from anywhere in the practice.
Use the same office number from browser, desktop or mobile while keeping personal numbers private.
03
Keep follow-up visible.
See recent and missed calls in one place, so the team knows what still needs a response.
04
See how the phone line is doing.
Understand call volume and responsiveness without digging through complicated phone-system reports.
Fewer phone interruptions.
More attention on care.
See MediCall in action ↗
FROM RINGING TO RESOLVED
A better call flow feels almost invisible.
MediCall keeps the path simple for the patient and obvious for the team, even when the office gets busy.
Design your call flow →1
A patient calls your main number.
The call enters the right office flow without exposing staff personal numbers.
2
MediCall routes it to the right team.
Ring a person, a group or a fallback destination based on how your practice works.
3
Your staff answers from the device in front of them.
Browser, desktop or mobile — the office line stays consistent.
4
The call history stays visible.
Recent activity gives the team a clean place to spot missed calls and follow-up.
PRIVACY-CONSCIOUS BY DESIGN
Communication that fits a professional care environment.
Keep work calling on a dedicated business system, separate from personal phone numbers and consumer calling tools.
✓ Dedicated business calling
✓ Role-friendly team access
✓ Centralized call history
✓ Controlled office routing
Compliance requirements vary by jurisdiction and deployment. Confirm your specific regulatory needs during implementation.
COMMON QUESTIONS
Simple enough to get moving.
What is a softphone? ＋
A softphone lets your team make and receive business calls through software on a computer, browser or mobile device instead of relying only on a physical desk phone.
Can we keep our existing office number? ＋
Number porting is commonly supported by VoIP providers. Your MediCall deployment can be planned around the numbers your practice already uses.
Can different departments have different call flows? ＋
Yes — the site concept is built around team-based routing, so front desk, clinical, pharmacy or administrative lines can follow different paths.
Does staff need a desk phone? ＋
Not necessarily. A softphone is designed to work through supported computers and mobile devices, which can reduce dependence on traditional desk hardware.
READY WHEN YOUR OFFICE IS
Make the phone line feel like part of the care team.
See how MediCall can simplify calling for your clinic, pharmacy, dental practice or physiotherapy center.
Replace the demo email with your production sales address before launch.